Terms and Conditions

www.vinidonnapalma.it is an e-commerce website addressed to the sale of wine in bottles and in packs owned by the Company Woman palm of Deborah Lannocca. All those who buy on www.vinidonnapalma.it site, individuals or companies, pursuant to these Conditions of Sale are considered customers. These Conditions of Sale govern the sales of the products listed on the site www.vinidonnapalma.it, since the order was made. They are applied to sales made via the Internet, telephone, fax and e-mail.

Conditions and acceptance
The fact that the customer accepts the General Conditions of Sale before confirming his order, automatically implies the acknowledgment and acceptance of these without reservation. These terms apply to the exclusion of all other clauses, except for all the special arrangements agreed in writing and signed by both parties. It is prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; personal data, phone number and e-mail address must be the only real personal data and not some other person and / or fantasy.

Changing the sales conditions
Debora Lannocca reserves the right to modify at any time these Terms of Sale.

Debora Lannocca undertakes to present the essential characteristics of the products processed. The photographs illustrating the products may, in some cases, not be 100% identical to the product itself, for reasons linked to the continuous search of design and coloring, without however compromising its quality that will in any case equivalent if not improved. If you introduce errors, in any case of Debora Lannocca Cecchini will be responsible.
All products on this site comply with the reference specific rules that regulate the distribution and use at EU and national level.
In addition, the quality system active in Palma de Debora Lannocca Woman requires a careful selection of suppliers and strict control of the products that guarantee complete safety and high quality. For all other information of a technical nature and / or regulatory, or other documentation, such as technical specifications or specific requirements that the operator may be needed, arrangements which is at our Customer Service who promptly provide all the answers.

Prices shown on the site are expressed in Euros and are tax included prices. All any shipping costs are excluded. Since rates of ever-changing suppliers, the prices listed on the site are subject to change at any time and without notice. They are also likely to change for reasons related to a product launch, promotions and sales. Please note: all prices are given subject to any typos.

Shipping costs
The shipping costs are calculated automatically calculated when the customer adds the item in the cart. For purchases superior to 150 €, the shipping costs are free (only for the 'Italy.

The practicable minimum order is 10 € (VAT included.)
In the process of completion of the order to the customer is asked to:

1) fill the form for personal data; it is important to specify the delivery address, phone number and an e-mail address (e-mail).

2) Carefully read the form, in all its parts, before validating the order. Palma woman Debora Lannocca is not liable in any way responsible for errors inherent in a wrong purchase or to be canceled and not made public without taking any arrangements via email or fax, nor for errors relating to the delivery of the neck, resulting from information or data mistakenly entered by the customer, in the form for personal data.

3) report within the next order placed now, any payment changes, product, or shipping address to avoid the occurrence of any errors.
4) cose the preferred payment method:

- Paypal / Credit Card: is the online payment system best known in the world that allows you to pay with the utmost security, in real time. With Paypal fact, the retailer never sees the data of your credit card or account information (which are encrypted with a special system), but only received payment. You do not need to have an account on Paypal, it is in fact also possible to pay by entering the data of your credit card on a special page to which you are redirected.

- Postepay: the data will be sent via e-mail upon completion of the order, which is sent only after receiving the charge on our card.

-Bank: A copy of the book (which you can avail send email to info@donnapalma.it, or via Whatsapp to the number 328/7052409) certifying the 'occurred the said payment.

Order Confirmation
For all orders placed on the site will automatically be sent an order confirmation e-mail address indicated by the Customer in its data sheet.

Invoices are automatically recorded on the customer's account where you can download or print

Orders received before 10.00 are shipped the same day (provided it is available the wine or bottle depending on the time of harvest for the wine itself) by courier delivery in 24/48 hours, subject to availability stock.

Conditions of Carriage
Delivery is to be understood on the ground floor. For any deliveries to upper floors contact us for a quote.

On arrival of the package check that it does not present signs of tampering. Otherwise accept the goods "conditional." No complaints will be considered valid if reported after 7 days of receipt of the material. Complaints must be sent to Customer Service by email to housing to info@vinidonnapalma.it. No material shall be made without our authorization. Authorized returns must reach us accompanied by the transport document stating the number and date of invoice for the original delivery.

Right of withdrawal
Purchases made on our site are subject to the discipline of Legislative Decree n. 185 of 22/05/1999, dictated in respect of distance contracts, in cases where the delivery of the goods occur at the residence, as such purchases are concluded outside the business premises. The consumer is entitled to cancel the contract within 14 (fourteen) days of receipt of goods. For the beginning of this evaluation period, it will be the date indicated on the delivery note. To exercise this right, the customer must send a Woman Palma Debora Lannocca a written notice to that effect, by registered letter with acknowledgment of receipt, by Debora Lannocca addressed to Donna Palma via independence (corner via send them-Rino - 73055 Racale ( LE) or by telegram. once such notice of withdrawal, Donna Palma Debora Lannocca will immediately inform the customer whether via e-mail and by phone to return the goods with simple care to indicate the following information on the neck which name surname, address and telephone number. the goods must be received within the period specified by the law of the fourteen working days. the product must be made to Debora Lannocca via independence (corner via send them-Rino - 73055 Racale (LE) in perfect condition, packed in its original packaging and complete in all its parts and any accessories and documentation (receipt or invoice for.)
The right of withdrawal applies ONLY to the final consumer. They are therefore excluded companies and professionals with a VAT number who purchase these garments.

Return of goods:
The return shipping costs will be borne by the customer. Debora Lannocca therefore recommends sending insured shipment because the trip back is under the complete responsibility of the customer. If the goods are damaged during transport, Debora Lannocca will inform the customer (within the working day following the receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and to obtain reimbursement of the value of the property (if insured); in this case the product will be returned, with shipping costs charged to the customer, while canceling the request for withdrawal; Debora Lannocca via independence is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. Furthermore, if the returned goods prove in any way proven / also if used in very small percentage, it will be weighed and checked to verify its entirety, and in the event that there be a missing percentage the product will be entirely paid by the customer,

In the event that the customer wishes to exercise the right of withdrawal, must inform Debora Lannocca by sending a registered letter with acknowledgment of receipt, to our address, containing:

* Expressing his intention to avail of the benefits granted by law
* an indication of the product / products ordered
* extremes of ordering documents and data related to your bank account with which payment is made (bank, agency reference, DC) number.

The law applies to product purchased in its entirety: it is not possible to exercise the right of withdrawal only on only part of the product purchased.

Under the reserve of the respect of the above conditions (return of goods), the customer will be reimbursed for a maximum amount corresponding to the value of the product. Debora Lannocca will repay the above within 30 (thirty) business days following the receipt of the goods. Reimbursement will be made by Bank transfer c / or bank details specified by the customer. As for the right of withdrawal delivery charges for sending the goods as ordered by Debora Lannocca and eventual redemption handling charges will be deducted from the total amount paid by the customer.

call us:

(+99) 987 654 321


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